Guarantees & Return Policy
By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
- Warranty repair is free of charge.
- The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.
All Bals products
Sockets, sockets, CEE connectors, phase inverters, phase alternation indicators, wall mounted, mobile combined units, overhead distribution systems, power supply racks, products for electric vehicles, accessories for plugs and sockets, modules
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CEE Sockets16A, 32A, etc. -
CEE Forks32A, 63A, etc. -
CEE Connectors63A, 125A, etc. -
Explosion-proof plugs and sockets16A, 32A, etc. -
CEE Wall Sockets63A, 125A, etc. -
Phase inverters16A, 32A, etc. -
Household plugs and sockets16A and others . -
DC plugs and sockets32A, 63A, etc. -
Low voltage plugs and sockets16A, 63A, etc. -
Plugs and sockets for events63A, 125A, etc. -
Special purpose plugs and sockets63A, 125A, etc. -
Phase alternation indicators32A, 63A, etc. -
Wall-mounted combined blocksIP44, IP54, etc. -
Mobile combined blocksIP44, IP54, etc. -
Overhead distribution systemsIP44, etc. -
Power supply racksIP44, etc. -
EVOBOX Mobile Power SuppliesIP54, etc. -
Products for electric vehicles20A, 32A, etc. -
Accessories for plugs and sockets32A, 63A, etc. -
Accessories for modulesIP54, etc.
NEW TECHNOLOGIES GROUP
For sales and support please contact
Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for Bals products.
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